Smart Host CRM

4.6 (248 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Livius Arnsmann Adam Haugh Claudia Mut Tobias Roelen-Blasberg Efruz Ongün Nastaran Anjileli

Livius, Adam, Claudia + 40 more experts recommend Smart Host GmbH

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Smart Host CRM

Ranked 1 (out of 76) in Hotel CRM & Email Marketing

2026 Finalist HotelTechAwards

Hoteliers voted Smart Host GmbH as the #3 Hotel CRM & Email Marketing provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Bring your guests back with Smart Host - from Data to Regulars

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Bell avatar Bell - AI powered product analyst

I analyzed all of Smart Host GmbH’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Smart Host is praised for helping hotels centralize guest data, segment audiences, and automate personalized campaigns that drive more direct bookings and higher email engagement. Reviewers say it reduces manual work in pre-/post-stay communication, newsletter creation, and offer handling, while improving guest experience through tailored messaging and branded design. Buyers should note recurring gaps around advanced reporting, filters, booking-button tracking, and some offer/check-in/payment workflow limitations.

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All Suite Resorts, Andreus Resorts, Schlosshotel & 235 others

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Partners say

Industry experts recommend Smart Host CRM for its seamless integration with PMS and other hotel systems, facilitating real-time, personalized guest interactions. Its ability to intelligently segment guest data, automate campaigns, and offer dynamic survey options distinguishes it in the crowded market. The user-friendly interface, combined with robust data analysis tools, ensures high ROI by enhancing guest engagement and operational efficiency. Some criticisms include the need for continuous training due to frequent updates, occasional complexity in feature utilization, and the necessity for more in-depth analytics support.

Livius Arnsmann Adam Haugh Claudia Mut

Livius, Adam, Claudia and 39 others

Read their recommendations

What Types of Hotels Smart Host GmbH is Popular For

Size

6 | X-Small (1-9 room)

116 | Small (10-49 room)

101 | Mid-Sized (50-99 room)

35 | Large (100-499 room)

1 | X-Large (500+ room)

Country

111 | Austria

72 | Germany

38 | Italy

35 | Switzerland

1 | Greece

1 | United Arab Emirates

Type

107 | Boutique Hotels

83 | Bed & Breakfast & Inns

80 | Luxury Hotels

74 | Resorts

61 | Airport/Conference Hotels

50 | Branded Hotels

45 | City Center Hotels

44 | Limited Service & Budget Hotels

20 | Extended Stay & Serviced Apartments

10 | Vacation Rentals & Villas

8 | Hostels

3 | RV Parks & Campgrounds

2 | Casinos

1 | Motels

Region

257 | Europe

1 | Middle East

Category

248 | Hotel CRM & Email Marketing

157 | Guest Messaging Software

150 | Direct Booking Tools

Smart Host GmbH Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Hotel CRM & Email Marketing for Small Hotels
#1 of 12
Best Hotel CRM & Email Marketing for Other
#1 of 12
Best Hotel CRM & Email Marketing for hotels in Austria
#1 of 4

Smart Host GmbH Hotel CRM & Email Marketing Rankings

By size
Best Hotel CRM & Email Marketing for Small Hotels 94% recommended by 109 Small hotels
#1 of 12
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among small hotels on HotelTechReport, known for its targeted newsletter tool that helps engage guests effectively, leading to increased direct bookings. Reviewers highlight the platform's ability to create personalized content, with one stating it allows "quick and reliable support" to optimize communication strategies.
Best Hotel CRM & Email Marketing for Mid-sized Hotels 92% recommended by 121 Mid-sized hotels
#3 of 22
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among mid-sized hotels on HotelTechReport, noted for its automated guest communication that enhances engagement with personalized pre-stay emails. Hoteliers appreciate how these emails help gather valuable information and significantly streamline workflows, saying they "save a lot of time and nerves."
Best Hotel CRM & Email Marketing for Large Hotels 90% recommended by 9 Large hotels
#13 of 15
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among large hotels on HotelTechReport, praised for its diverse segmentation and filtering options that enable personalized campaigns. This allows hoteliers to target messages effectively, enhancing guest engagement and driving more direct bookings.
By type
Best Hotel CRM & Email Marketing for Other 91% recommended by 76 Other hotels
#1 of 12
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among small hotels in Germany on HotelTechReport, praised for facilitating quick and professional newsletter creation with a clear design that "requires little work." This has notably enhanced direct bookings and guest satisfaction.
Best Hotel CRM & Email Marketing for Vacation Rentals & Villas 93% recommended by 10 Vacation Rentals & Villas hotels
#2 of 7
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among Vacation-Rentals-Villas on HotelTechReport, helping operators "communicate more efficiently and quickly with the guest" through customizable campaign tools that enhance direct guest interactions.
Best Hotel CRM & Email Marketing for Boutique Hotels 92% recommended by 102 Boutique Hotels hotels
#3 of 20
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among boutique hotels on HotelTechReport, praised for its ability to create highly personalized guest communications, making pre-arrival interactions feel special and tailored. This approach effectively encourages guest engagement and enhances the overall experience.
Best Hotel CRM & Email Marketing for Bed & Breakfast & Inns 93% recommended by 80 Bed & Breakfast & Inns hotels
#2 of 19
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among Bed-N-Breakfast properties on HotelTechReport for its automated guest communication and pre-stay emails that enhance guest profiles, with measurable impacts like tripling newsletter open rates.
Best Hotel CRM & Email Marketing for Extended Stay & Serviced Apartments 92% recommended by 18 Extended Stay & Serviced Apartments hotels
#3 of 9
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among Extended-Stay-Serviced-Apartments on HotelTechReport, with its newsletter tool allowing for targeted guest communication that significantly boosts engagement rates. Hoteliers note “personalized messages are well received,” enhancing overall guest interactions.
Best Hotel CRM & Email Marketing for Airport/Conference Hotels 91% recommended by 58 Airport/Conference Hotels hotels
#3 of 18
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among Conference on HotelTechReport, noted for its highly personalized guest communication features that enhance pre-stay and post-stay interactions, fostering a sense of familiarity and care.
Best Hotel CRM & Email Marketing for Limited Service & Budget Hotels 93% recommended by 42 Limited Service & Budget Hotels hotels
#3 of 15
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among Limited-Service-Budget hotels on HotelTechReport, praised for its personalized guest communication that enhances engagement through pre-arrival interactions and post-stay follow-ups. Hoteliers appreciate that "everything is perfectly prepared upon arrival," ensuring a smooth experience for guests.
Best Hotel CRM & Email Marketing for Resorts 93% recommended by 72 Resorts hotels
#4 of 19
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among resorts on HotelTechReport, praised for its automated newsletter planning that boosts visibility, with one hotelier mentioning their open rates exceeding 50%. This capability allows properties to engage with guests effectively before and after their stays.
Best Hotel CRM & Email Marketing for Luxury Hotels 94% recommended by 78 Luxury Hotels hotels
#4 of 20
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among Luxury on HotelTechReport, praised for its automated guest communication that enhances relationships and boosts engagement. One hotelier notes, "Our newsletter open rate has tripled," highlighting its effectiveness in connecting with guests before and after their stay.
Best Hotel CRM & Email Marketing for Hostels 89% recommended by 8 Hostels hotels
#5 of 8
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among hostels on HotelTechReport, recognized for its high newsletter opening rates driven by easy-to-create designs that help hotels maintain guest communication before and after their stays.
Best Hotel CRM & Email Marketing for City Center Hotels 90% recommended by 42 City Center Hotels hotels
#5 of 18
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among city-center hotels on HotelTechReport, praised for its automated guest communication that enables personalized outreach before and after stays, fostering a feeling of familiarity and appreciation. Hoteliers highlight the "extremely nice and competent team" that provides quick support and implements feedback effectively.
Best Hotel CRM & Email Marketing for Branded Hotels 95% recommended by 47 Branded Hotels hotels
#5 of 20
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among branded hotels on HotelTechReport, noted for its personalized guest communication features that allow properties to connect with guests even before arrival, ensuring a tailored experience that contributes to guest loyalty.
By region
Best Hotel CRM & Email Marketing for hotels in Europe 92% recommended by 244 hotels in Europe
#2 of 19
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among mid-sized hotels in Europe on HotelTechReport. Hoteliers appreciate the automated guest communication features, which allow for personalized messages that enhance guest satisfaction and streamline pre-arrival interactions, stating "it simplifies a lot."
By country
Best Hotel CRM & Email Marketing for hotels in Italy 92% recommended by 37 hotels in Italy
#1 of 4
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among Italy on HotelTechReport, praised for its automated newsletter plan that generates based on guest data, leading to a "dramatically increased click-through rate" and more reservations for hoteliers.
Best Hotel CRM & Email Marketing for hotels in Austria 93% recommended by 109 hotels in Austria
#1 of 4
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among Austria on HotelTechReport, praised for its ability to send personalized pre-stay emails, which "informs our hotel guests" effectively and allows for tailored guest communication. This targeted approach enhances engagement and contributes to improved guest satisfaction.
Best Hotel CRM & Email Marketing for hotels in Germany 94% recommended by 67 hotels in Germany
#2 of 6
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among mid-sized hotels in Germany on HotelTechReport, recognized for its highly effective campaign management that allows for personalized communication with guests, boosting direct bookings through targeted marketing efforts.
Best Hotel CRM & Email Marketing for hotels in Switzerland 88% recommended by 30 hotels in Switzerland
#2 of 4
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among hotels in Switzerland on HotelTechReport, thanks to its personalized pre-stay letters that enhance guest engagement and ensure a seamless arrival experience. The support team is noted for its quick assistance, resolving queries effectively.

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What is Smart Host GmbH?

Founded in 2017 | Headquarters in Berlin (Germany) | 23 employees
Smart Host CRM is a hotel CRM and guest communication platform that helps hotels centralize guest data, connect with PMS and other systems, segment audiences, and automate personalized messaging across the guest lifecycle. It streamlines pre-stay, in-stay, and post-stay communication, email campaigns, newsletters, and offers, making outreach more efficient and more relevant. By using automation and AI, it supports stronger guest loyalty, higher engagement, and more direct bookings while fitting smoothly into daily hotel operations.

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Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Smart Host GmbH products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Smart Host GmbH

FAQs

Capabilities

Send pre-stay surveys to upsell and enrich customers

Get alerts for upcoming holidays and demand periods

Segment your guests to send targeted campaigns

Drag-n-drop newsletter builder to bring back guests

Measure campaign success with detailed reporting

Features

Marketing Automation

4/5 features

Template Builder

4/5 features

Guest Profiles

4/5 features

Segmentation

4/5 features

Privacy & Compliance

4/5 features

Available Add-ons & Modules

Campaigns

Our campaign module uses the information from intelligent guest profiles, to automatically suggest perfect campaigns. Such campaigns are inherently geared to the preferences and booking behavior of your guests. You only have to worry about the content of the newsletter. You do not trust our suggestions? No problem, create suitable recipient segments yourself!

INCLUDED

Guest Profiles

Our guest module is the central collection point for your guest data. The data from your hotel program, from the surveys and from the intelligent Smart Host analysis and together they result in a rich guest profile. This gives you a complete picture of your guests and their needs. This module is the basis for all further modules.

INCLUDED

Pre-Stay Surveys

Inform yourself before the arrival of your guests about their interests. With the help of our Pre-Stay Surveys you can collect the preferences of your guests and use them to further automatically enrich guest profiles. In addition, you have the opportunity to place your upselling offers even before your guests arrive.

INCLUDED

Post-Stay Surveys

The stay-related communication with your guests is rounded off by personalized post-stay evaluation surveys. This enables you to find out what is important to your guests on site and how you can improve your performance even further. We offer you the opportunity to respond to negative reviews in a solution-oriented way and and to publish positive reviews on the most popular review portals.

INCLUDED

Segmentation

You do not trust our campaign suggestions? No problem, you can also easily create the perfect target group yourself. With just a few clicks, you create the desired recipient segments and specify, among things like demographics, loyalty, interests, or even booking and stay behavior for your target group.

INCLUDED

Newsletter Builder

With our Smart Host building block system, you create Newsletters simply by dragging and dropping. You decide where you want to insert images, texts, links and other parts you would like to use. Next, you can fill your newsletter with individual content. All communication takes place in the design of your company, which we have already stored for you.

INCLUDED

Smart Host GmbH Reviews Summary

4.6
Excellent
Ease of Use
4.7/5
Customer Support
4.9/5
ROI
4.2/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Smart Host CRM is the #1 most trending product in the Hotel CRM & Email Marketing category (out of 76) and the #20 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Smart Host GmbH has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Smart Host GmbH as the #3 Hotel CRM & Email Marketing provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Smart Host GmbH Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Smart Host GmbH Average Smart Host GmbH

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12

Success Stories

10

References

20

Featured Customers

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Smart Host GmbH Reviews

Hotelier Rating

Excellent
195
Very Good
31
Average
16
Poor
6
Terrible
0

Property Size

  • X-Small (6)
  • Small (110)
  • Mid-Sized (95)
  • Large (35)
  • X-Large (1)

Country

  • Austria
    Austria
    (109)
  • Germany
    Germany
    (68)
  • Italy
    Italy
    (37)
  • Switzerland
    Switzerland
    (30)
  • Greece
    Greece
    (1)
  • United Arab Emirates
    United Arab Emirates
    (1)

Region

  • Europe
    Europe
    (245)
  • Middle East
    Middle East
    (1)
10

A very useful software for Marketing & Guest Relation

Rezeptionsleitung from 100 to 199 room Boutique in Leutasch (Austria)

Verified
1 days ago
The simplicity and operation is simply ingeniously designed. You can also see that new improvements and adjustments are constantly being made. Brilliant! Every single one of the campaigns is saved and you don't have to redesign everything every time, as is the case with many other systems. Guest group selections are also very simple. We are...
Country Austria
Rezeptionsleitung
Large Hotel
10

Super!

Hotelsekretärin from 25-49 room Bed & Breakfast & Inn in Castelrotto (Italy)

Verified
4 days ago
With the help of Smart Host, we can contact our newsletter recipients at the right time through targeted segmentation. Smart Host also creates the content of the campaigns for us and takes our wishes into account, which saves us a lot of time and work.
Country Italy
Hotelsekretärin
Small Hotel
10

Easy to work with and drives direct bookings — more integrations needed

CEO from 25-49 room Boutique in Falkensee (Germany)

Verified
8 days ago
Honestly, how easy it is to work with. Smart Host is built for us, so we didn’t need IT to get going, and our personal success manager helps whenever we want to try something new. Add the reporting on opens, clicks and revenue from campaign bookings, and we can actually see which emails pay off for Elvano Apartments. Over 90% of the booking...
Country Germany
CEO
Small Hotel
10

Simple and fast!

Rezeptionistin from 25-49 room Branded Hotel in Saalbach-Hinterglemm (Austria)

Verified
9 days ago
Beautiful design of the website, quick and uncomplicated creation of offers, automation of processes such as reminder emails, extras are a great feature.
Country Austria
Rezeptionistin
Small Hotel
10

Great time saving

Geschäftsführer from 25-49 room Branded Hotel in Saalbach-Hinterglemm (Austria)

Verified
9 days ago
You can send your guests beautifully designed emails and websites without much effort. Once you have set them up, you save a lot of time. Since the data is transferred automatically, you don't have to check as much (did I transfer the right price, did I spell the name correctly, etc.).
Country Austria
Geschäftsführer
Small Hotel
7

Newslettertool

Marketing from 50-74 room City Center Hotel in Grossarl (Austria)

Verified
9 days ago
Suggestions from the newsletter and the service from Smarthost. Setting the recipients and the analysis tool for the newsletters sent. Easy to use the page.
Country Austria
Marketing
Mid-Sized Hotel
10

Newslettertool

Marketing from 100 to 199 room Luxury Hotel in Scena (Italy)

Verified
10 days ago
The target group-specific distribution of the newsletter - geared towards booking behavior - suggestions for newsletters (e.g. Easter) with a created/suggested target group
Country Italy
Marketing
Large Hotel
7

Our new program adventure

Rezeptionistin from 25-49 room Bed & Breakfast & Inn in Kastelruth (Italy)

Verified
14 days ago
Smarthost offers great opportunities to design newsletters. It is easy to use and creating a newsletter is very easy. Even with large data sets and many recipients, everything works great. The functions of the pre and post stay mails are great and can be individually adapted and flexibly modeled. The functions of the booking overview and gu...
Country Italy
Rezeptionistin
Small Hotel
8

Attractive view for guests

Rezeptionsleitung from 25-49 room in Lauterbad (Germany)

Verified
14 days ago
-Creating an offer: clearly listed for the guest --> transparency, we gain trust - easy to handle; The tool is quickly explained to new colleagues - campaign manager - you can quickly achieve a large reach on your own in order to generate new bookings in times of low occupancy
Country Germany
Rezeptionsleitung
Small Hotel
10

Everything was great - always happy

Hotelbetriebswirt from 25-49 room Bed & Breakfast & Inn in Arnschwang (Germany)

Verified
17 days ago
The service is perfect, all wishes are implemented. If you need help there is always someone there. Requests are always accepted.
Country Germany
Hotelbetriebswirt
Small Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 25

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Smart Host does the groundwork of guest communication well: one central guest profile, built from your PMS data plus pre-stay and post-stay surveys, so booking history, preferences and interests sit in one place. In daily work that means the pre-arrival email tells your team about the extra pillow or the late check-in before the guest walks in, and after the stay you hear about a problem before it reaches a review portal, while happy guests get invited to leave a public review.

Question:

What differentiates this product or service from the competition?

Answer:

What sets Smart Host apart is that the guest knowledge it collects doesn’t stay locked in the CRM. Picture a regular who mentioned in her pre-stay survey that she loves spa weekends. With that profile flowing into Triptease Audiences, she sees a matching offer when she returns to your website, your campaign reaches her across channels, and the Smart Host offer manager lets her accept and book in minutes, with the whole conversation bundled in one place.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Fill the guest profile from day one. Switch on the pre-arrival email and the post-stay survey in your first week, because the segmentation and the AI campaign suggestions only get sharp once they have real preferences and stay behaviour to work with. And lean on your personal success manager early. You won’t need IT for the setup, but a second pair of eyes on your first segments and newsletters saves you weeks of trial and error.

Livius Arnsmann Adam Haugh Claudia Mut + 39 recommend
Recommended by
Livius Arnsmann
Livius Arnsmann Mid Market Manager @ Triptease
Adam Haugh
Adam Haugh Head of Marketing @ MARA Solutions
Claudia Mut
Claudia Mut Sales Manager @ MARA Solutions
Tobias Roelen-Blasberg
Tobias Roelen-Blasberg Co-Founder @ MARA Solutions
Efruz Ongün
Efruz Ongün BDM DACH @ Sweeply
Livius Arnsmann
Livius Arnsmann Mid Market Manager @ Triptease
Adam Haugh
Adam Haugh Head of Marketing @ MARA Solutions
Claudia Mut
Claudia Mut Sales Manager @ MARA Solutions
Tobias Roelen-Blasberg
Tobias Roelen-Blasberg Co-Founder @ MARA Solutions
Efruz Ongün
Efruz Ongün BDM DACH @ Sweeply
Nastaran Anjileli
Nastaran Anjileli Team Lead Sales @ straiv GmbH
Dominik Langkabel
Dominik Langkabel Sales Director @ Mews
Dominik Langkabel
Dominik Langkabel Sales Director @ Mews
Tobias Roelen-Blasberg
Tobias Roelen-Blasberg Co-Founder @ MARA Solutions
Samira Gruber
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Maureen Träger
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Anton von Verschuer
Anton von Verschuer Head of Marketing @ RateBoard
Maurice Sausse
Maurice Sausse Manager @ Guestline
Martin Tauber
Martin Tauber CEO & Co-Founder @ Guestnet
Philipp Becker
Philipp Becker Geschäftsführer @ Martin Becker GmbH
Michael Albert
Michael Albert Owner @ Zahlenwerk21
Sebastian Linecker
Sebastian Linecker CEO @ Linecker GmbH
Oliver Kremmer
Oliver Kremmer Director of Sales and Client Relations @ asut computer & rechenzentrum GmbH
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Christian Pfanner
Christian Pfanner CEO @ be-oh Marketing
Andreas Rhein
Andreas Rhein CEO @ Der Hotelflüsterer™
Julia Schröder
Julia Schröder Head of Sales & Marketing @ Hotellistat GmbH
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Rupert Christandl
Rupert Christandl Team Lead Sales @ Casablanca Hotelsoftware GmbH
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Gera Bachner
Gera Bachner Quality & Project Manager @ hotelkit GmbH
Tilmann Volk
Tilmann Volk Managing Director @ SuitePad GmbH
Vasiliki Filippidou
Vasiliki Filippidou Manager @ Planet
Thomas Hertkorn
Thomas Hertkorn Lead AI & Innovations, Lead SMB Department @ Peak Ace AG
Dennis Pfister
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Larissa Leitner
Larissa Leitner Co-Founder & MD @ Empion
Alexandra Spiropoulos
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Maureen Träger
Maureen Träger Partner Success Manager @ straiv GmbH
Christoph Lülling
Christoph Lülling Sales Manager @ Softstar GmbH
Kathrin Pfeifer
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Ricarda Müller
Ricarda Müller COO @ ibelsa GmbH
Matthias Trenkwalder
Matthias Trenkwalder Managing Director @ RateBoard
Are you a consultant or vendor that recommends Smart Host GmbH? Leave a recommendation

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Support

Verified Support

Smart Host GmbH has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Recommended

92%

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Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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